Please speak a bit louder so I can hear you

Student conferences, especially with shy students worried about their grade or academic performance, can often be a bit awkward for both the professor and student. ESL students, sometimes insecure about their pronunciation or vocabulary, can feel particularly anxious. ESL teachers have to find ways to reduce student anxiety, provide a safe place for students to speak, provide feedback on student work, and uphold standards.

In general, I love student conferences because you get a chance to really work with a student on their writings and assignments. I often feel that I learn as much as I teach in these 20-30 minute conferences.

Sometimes, however, I have awkward conferences. If the student has plagiarized, then this can’t be avoided. Those moments, which I dread, can not be avoided. So it goes.

Yet sometimes, as occurred last semester, an ESL student is so shy, so timid, and so unsure that they speak so softly that I can’t even hear. Sometimes I lean forward and ask them to please speak a bit louder. If a student continues in the same low volume, I might apologize for my poor hearing and again request they speak up. What does one do on the third request?

“Please speak a bit louder so I can hear you.”

Was this too direct? I wanted to say, “If I can’t hear you, you will be misunderstood. I want to understand you. Speak up!!”

Patience, this time, paid off. The student raised her voice to an audible level, and replied, “okay.”

“Good to hear you,” I replied. We proceeded to have a productive end of semester conference.

Bottomline: students must speak up in conversations, conferences, and class discussions. Volume matters.

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