New Year: Old Dilemmas for Assessing Listening and Speaking Skills for English Language Learners

As we welcome the new year, we can anticipate some familiar pleasures and puzzles.
For English language teachers, establishing reasonable standards for oral communication remains a complicated, difficult challenge. Students must be able to clearly communicate their ideas with adequate pronunciation, but we must allow for a rich variety of accents too. Some ESL teachers also find themselves placed in the role of both gatekeeper - upholding standards of admission to university courses - and coach. Some tension between these roles occurs when evaluating a student's oral skills for mandatory courses.
English teachers, especially ESL and ESOL working with adult English language learners, can build on the experience of international organizations working with refugees and immigrants.
Check out this practical chart with ten categories for listening comprehension and speaking skills developed by the United States Office of Refugee Resettlement and revised by the Spring Institute for Intercultural Learning. Where did I find it? As so often, I went to the Center for Applied Linguistics website.
What are reasonable standards for listening comprehension and speaking skills for adult English language learners? That’s a difficult question, and context matters. This chart, however, seems quite sensible.
SPL stands for Student Performance Level here. The descriptors for listening comprehension and oral communication are intended to establish a standard that government agencies, educational institutions, and non-profits can all use to share evaluations. Despite the bureaucratic title, the chart itself contains excellent descriptions that English teachers and testers can use for adult English language learners.
After having been in several long faculty discussions over standards for oral skills, I appreciate the explicit standards combined with some flexibility.
This chart, developed for adult refugees, resembles other charts, yet includes more details and an explicit acknowledgment of economics. I like that awareness even if this factor can sometimes be misused to justify low standards in adult education programs. (After all, illiterate peasants move to the United States, Canada, England, and Australia in hopes of improving their economic and social status.)
Our job as educators is to provide our students with the language skills to live fuller, more satisfying lives – in English – wherever they choose to live and work.
Student Performance Level (SPL) Descriptors for Listening Comprehension and Oral Communication
SPL General Language Ability
Listening Comprehension Oral
Communication

0
No ability whatsoever
No ability whatsoever
No ability whatsoever

1
Functions minimally, if at all, in English. Can handle only very routine entry-level jobs that do not require oral communication, and in which all tasks can be easily demonstrated. A native speaker used to dealing with limited English speakers can rarely communicate with a person at this level except through gestures.
Understands only a few isolated words, and extremely simple learned phrases.
Vocabulary limited to a few isolated words. No control of grammar.

2
Functions in a very limited way in situations related to immediate needs. Can handle only routine entry-level jobs that do not require oral communication, and in which all tasks can be easily demonstrated. A native English speaker used to dealing with limited English speakers will have great difficulty communicating with a person at this level.
Understands a limited number of very simple learned phrases, spoken slowly with frequent repetitions.
Expresses a limited number of immediate survival needs using very simple learned phrases.

3 Functions with some difficulty in situations related to immediate needs. Can han¬dle routine entry-level jobs that involve only the most basic oral communication, and in which all tasks can be demonstrated. A native English speaker used to dealing with limited English speakers will have great difficulty communicating with a person at this level.
Understands simple learned phrases, spoken slowly with frequent repetitions.
Expresses immediate survival needs using simple learned phrases.

4 Can satisfy basic survival needs and a few very routine social demands. Can handle entry-level jobs that involve some simple oral communication, but in which tasks can be easily demonstrated. A native English speaker used to dealing with limited English speakers will have difficulty communicating with a person at this level.
Understands simple learned phrases easily, and some simple new phrases containing familiar vocabulary, spoken slowly with frequent repetitions.
Expresses basic survival needs including asking and responding to related questions, using both learned and a limited number of new phrases. Participates in basic conversations in a few very routine social situations. Speaks with hesitation and frequent pauses. Some control of basic grammar.
5 Can satisfy basic survival needs and some limited social demands. Can handle jobs and job training that involve following simple oral instructions but in which most tasks can also be demonstrated. A native English speaker used to dealing with limited English speakers will have some difficulty communicating with a person at this level.
Understands learned phrases easily and short new phrases containing familiar vocabulary spoken slowly with repetition. Has limited ability to understand on the telephone.
Functions independently in most face-to-face basic survival situations but needs some help. Asks and responds to direct questions on familiar and some unfamiliar subjects. Still relies on learned phrases but also uses new phrases (i.e., speaks with some creativity) but with hesitation and pauses. Communicates on the phone to express a limited number of survival needs, but with some difficulty. Participates in basic conversations in a limited number of social situations. Can occasionally clarify general meaning.
6
Can satisfy most survival needs and limited social demands. Can handle jobs and job training that involve following simple oral and written instructions and diagrams. A native English speaker not used to dealing with limited English speak¬ers will be able to communicate with a person at this level on familiar topics, but with difficulty and some effort.
Understands conversations containing some unfamiliar vocabulary on many every¬day subjects, with a need for repetition, rewording or slower speech. Has some ability to understand without face-to-face contact (e.g. on the telephone, TV).
Functions independently in most survival situations, but needs some help. Relies less on learned phrases; speaks with creativity, but with hesitation. Communicates on the phone on familiar subjects but with some difficulty. Participates with some confidence in social situations when addressed directly. Can sometimes clarify general meaning by rewording. Control of basic grammar evident, but inconsistent; may attempt to use more difficult grammar but with almost no control.
7
Can satisfy survival needs and routine work and social demands. Can handle work that involves following oral and simple written instructions in familiar and some unfamiliar situations. A native English speaker not used to dealing with limited English speakers can generally communicate with a person at this level on familiar topics.
Understands conversations on most everyday subjects at normal speed when addressed directly; may need repetition, rewording, or slower speech. Understands routine work-related conversations. Increasing ability to understand without face-to-face contact (telephone, TV, radio). Has difficulty following conversation between native speakers.
Functions independently in survival and many social and work situations, but may need help occasion¬ally. Communicates on the phone on familiar subjects. Expands on basic ideas in conversation, but still speaks with hesitation while searching for appropriate vocabulary and grammar. Clarifies general meaning easily, and can sometimes convey exact meaning. Controls basic grammar, but not more difficult grammar.
8 Can participate effectively in social and familiar work situations. A native English speaker not used to dealing with limited English speakers can communicate with a person at this level on almost all topics.
Understands general conversation and conversation on technical subjects in own field. Understands without face-to-face contact (telephone, TV, radio); may have difficulty following rapid or colloquial speech. Understands most conversations between native speakers; may miss details if speech is very rapid or colloquial or if subject is unfamiliar. Participates effectively in practical and social conversation and in technical discussions in own field. Speaks fluently in both familiar and unfamiliar situations; can handle problem situations. Conveys and explains exact meaning of complex ideas. Good control of grammar.

9 Can participate fluently and accurately in practical, social, and work situations. A native English speaker not used to dealing with limited English speakers can communicate easily with a person at this level.
Understands almost all speech in any context. Occasionally confused by highly colloquial or regional speech.
Approximates a native speaker’s fluency and ability to convey own ideas precisely, even in unfamiliar situations. Speaks without effort. Excellent control of grammar with no apparent patterns of weakness.
10
Ability equal to that of a native speaker of the same socioeconomic level.
Equal to that of a native speaker of the same socioeconomic level. Equal to that of a native speaker of the same socioeconomic level.

Original chart from http://www.cal.org/caela/esl_resources/slspls.html
These standards, of course, remain more relevant for adult educators and workplace programs than more academic programs. English teachers should, however, create classroom activities where students can engage in extended conversations in English on a wide variety of topics. The higher levels of this chart (SPL 9-10) articulate an excellent standard for all English language learners, including academic English and Business English students.

Ask more. Know more. Share more.
Create Compelling Conversations.
Visit www.CompellingConversations.com

California Immigrants Are Learning English - and Want to Speak English Better!

Do American immigrants want to learn English? Are the children of Spanish-speaking adult immigrants learning English? What are the recent trends in California and Los Angeles?

A recently released Census Bureau report, based on the 2007 Census information, shows that – shock, shock – immigrants overwhelmingly want to improve their English skills. It also shows that a slight majority (51%) of immigrants in Los Angeles claim that they can speak English fluently – an increase from just a few years ago. The study also notes that 88% of immigrant children claim to speak English – and want to learn more.

Yesterday’s Los Angeles Times editorial “Speak English? Yes, more immigrants do “ provides a solid introduction to the heated debate over language and immigration in California. The editorial also argues that immigration reform should include a provision to keep families united so the American children of illegal immigrant parents are not separated from their parents. Finally, the editorial concludes that both the United States and the English language continue to evolve and Americans should embrace change.

The fine editorial, however, could and should have called for both expanding and improving the quality of public education programs so immigrants – including adult immigrants - can learn English quicker. A better Census report also would have included the legal status of immigrants and gone beyond self-reported data by immigrants with evolving language skills.

The editorial’s strong, humane conclusion is worth repeating verbatim:
“American culture grows and adapts as new immigrants redefine it over the generations, and the same can be said of the English language. We should embrace that evolution, not hold it at bay with false and alarmist arguments about the threat to American values.”
Los Angeles Times, September 24, 2008 editorial

Doesn’t that sound sane and civilized?

Ask more. Know more. Share more.
Create Compelling Conversations.
Visit www.CompellingConversations.com

Investing in quality ESL classes improves daily life

A good society helps its citizens flourish and visitors feel welcome.

A good society also invests in education, including teaching immigrants enough English that they can use their considerable intelligence, creativity, and skills in the workplace.

Unfortunately, low standards in public education have eroded support for government sponsored education programs. Worse, the few underfunded English as a Second Language programs usually provide the most basic English skills. Students learn to listen and read at about 4^th grade level, and speak like a child with a very limited vocabulary.

From my perspective as an English instructor and former adult ESL teacher, the current adult ESL standards too often only teach immigrants passive skills like listening and some minimum reading. English language programs, whether designed for vocational skills or general language, must include speaking and writing. If people can’t hold a conversation in English, their job prospects remain rather limited!

A frontpage article in today’s Los Angeles Times points out the obvious problem. America, or at least Los Angeles and California, have become dangerously dependent on foreign trained labor for many professions from nursing to engineering. Lack of Skilled Workers Will Lead to a Fiscal Crisis noted the headline that spoke for itself. The acute shortage has lead, as so often, to a lower of standards and more workplace problems.

When will the employers and voters decide to invest in real, serious, quality English languages for immigrants? And why are immigrants trained in English programs abroad so much stronger, better, and more effective than the adult ESL programs here? After all, immigrants have many more opportunities to speak English and learn outside of the classroom than students in Korea, Taiwan, Mexico, Argentina, or France.

Again, the case for dramatically expanding and raising the standards of our English as a Second Language programs seems clear.

Unfortunately, reason and government policy do not always co-exist in the United States! What about in your country?

Ask more. Know more. Share more.

Create Compelling Conversations.

Visit www.CompellingConversations.com

Does Uncle Sam Want Immigrants to Learn English?

Learning to read, write, and speak English remains a legal requirement for legal immigrants to become citizens in the United States. National polls also consistently show that over 80% of American voters favor making English the official national language. Immigrants to English speaking countries like the United States, Great Britain, Canada, and Australia also want to learn more English to gain better jobs, feel more comfortable, talk with doctors and teachers, and a thousand other reasons.

Yet funding for English language classes, especially for adults, remains quite limited. Government programs only help students learn rather basic English, often around 1200 essential words. Students can "pass" all their ESL classes and learn enough English to hold low-level jobs. ESL students learn to listen more than speak, and read more than write. These low standards, by the way, also include a very, very low level definition of "can read, write, and speak" English for citizenship. (More on this subject in future posts.)

Many states, like California, are cutting back on all their education programs. English as a second language classes face even more dramatic cutbacks, partly because the students seldom vote. On one hand, this decision makes perfect sense during economically difficult times. Recessions and economic fears force citizens and governments to make tough choices, and cutting funds for English classes for immigrants - especially undocumented (illegal) immigrants is popular. It's also very short-sighted and counter-productive. America is a stronger, better, and smarter country when we allow immigrants to use their intelligence and creativity, and we develop everyone’s skills.

" Uncle Sam wants you to speak English" reads a popular bumper-sticker. Uncle Sam, the traditional symbol for the United States government, probably does want everyone to speak English. The American people clearly want immigrants to know how to speak English too. A gap exists between vague desires and concrete actions. How will immigrants learn English faster if they are kicked out of school?

I saw this bumper-sticker on the way back from an English teacher's conference again last week. I also wondered about the driver. Does he support helping immigrants learn English? Does he really think immigrants who don't speak English will understand his message? Would a Spanish speaking immigrant, for instance, know who Uncle Sam is? Or is the driver simply stating that immigrants - who might speak two, three, four, or more languages - should only speak English in the United States? Or would he prefer illegal immigrants just leave the country? Was he inviting everyone to share his language and country, urging linguistic unity, or expressing a distrust of people speaking other languages? Would he expect French tourists, Japanese visitors, and international guests to only speak English too? Really?

Unfortunately, I never had a chance to talk with the gentleman who placed this provocative message on his car. I don't really know what he meant by his "Uncle Sam wants you to speak English" bumper-sticker. I hope, however, that he supports adding, not cutting, English language classes. We both would like more people to be able to speak to him and ask him questions in his best language too. How does the driver expect his wish to come true?

Perhaps if "Uncle Sam wants you to speak English", than he could find more ways to help immigrants and refugees learn English!

Ask more. Know more. Speak more.
Create Compelling Conversations.
Visit www.compellingconversations.com .

Negative headlines and trendlines for ESL in California public schools

Immigrants remain the future . Smart countries invest in their people, including new immigrants seeking to improve their language skills. Enlightened leadership in California, and the entire United States, would invest in teaching English to immigrants .

Yet the gap between "ought" and "is" remains very wide in Bush's America and in California's public schools.

The dollar continues to decline in value. The national budget, seldom balanced, has zoomed deep into mega-debt during the Bush II era with two expensive wars, a deepening recession, and record tax cuts for the wealthy. The California state budget runs at least a $14 billion dollar deficit. Cutbacks in public education, therefore, seem inevitable.

In California, the governor has pushed for a 10% across the board cut in government programs. Adult education, almost always a step-child to K-12 programs, has been hit exceptionally hard as school boards try to minimize the impact. Of course, many adult education students do not vote so elected officials find cuts easier to make. The growing anti-illegal immigrant sentiment has also helped made ESL programs a natural target for budget cutting. The acute need for far more effective, modern, and well-funded programs to restore some standards to public education gets overlooked - again.

These abstract concerns about cutbacks took a very visible shape at the statewide California Teachers of English to Speakers of Other Languages convention last week. Total attendance was officially down by more than 25% since school districts had few available funds to send administrators, let alone teachers, to the conference. Yet I suspect the real numbers are far, far more dramatic than the reduction from 1600 t0 1200 attendees. Here are some signs of pervasive cutbacks:

• only a single school district recruited teachers
• the exhibition hall seemed like a ghost town
• publishers and vendors were eager to talk about the freezing of public education spending in many districts
• vendors expressed hope that teachers would buy even more supplies from their personal pockets
• many workshops collected rather sparse crowds
• the few job board postings were for summertime Intensive English Programs that attract private, international students
• the mood, despite many fantastic new educational resources and software programs, seemed very downbeat

Perhaps it's unfair to juxtapose a very hectic, chaotic international teachers' convention in New York City with a far smaller state teachers' convention in Sacramento. Yet this year the two ESL teachers' conventions occurred on consecutive weekends. The contrast could not be clearer.

Teaching English, on a global level, continues to dramatically improve and expand. The development of new software for English language learners, better teaching techniques that respect students and encourage authentic communication, and the increase in international educational point to a better tomorrow. Meanwhile, the news from California's public education system, always troubled, seems to worsen almost daily - especially for immigrant students and ESL teachers. The draconian cutbacks will, again, disproportionately fall on English language programs. Instead of helping immigrants join the national family and learn English, lawmakers will maintain low taxes on the wealthy and eliminate vital educational programs for low-income children and adults. Perhaps improved educational technology and the exceptional efforts of ESL teachers will preserve the under-financed system, but the trends seem to be running in the wrong direction.

Teaching at an elite private university in Los Angeles, I could pretend these cutbacks don't matter to me. Yet that's a dangerous illusion. The collapse of public education, especially for immigrants, will have both immediate and long-term consequences. The expanding gap between the wealthy who can afford a truly wonderful 21st century education and the expanding number of under-educated, over-stressed poor indicates a worsening future for too many Californians. As a stoic philosopher Epictetus noted so long ago, "only the educated are free."

As an American, a Californian, and an English teacher, I don't like the trendlines and headlines for American public education. Do you?

Ask more. Know more. Share more.

Create Compelling Conversations.

Visit www.compellingconversations.com

Listening to Student Fears About Crime in ESL Classrooms

How often do English students fear being cheated, robbed, or even physically attacked? How many have been victims of crime? How often are student experiences and fears of crime acknowledged in our English classrooms?

Outraged by some exceptionally disturbing murders of students around Los Angeles, the United States, and the world, I’ve chosen the chapter “Crime and Punishment” as the conversation sample. We need to hear student fears, understand their experiences, give them a chance to reflect, and speak in our classrooms. Students have many stories and insights to share - and they often need the vocabulary to effectively communicate. Sometimes we share a sense of disappointment. Yet we often also can also share resources, provide additional information, and review safety tips.

Few topics engage students more than candid discussions and writings about crime. From bribery, scams, and kickbacks to stolen bikes, violent fights, and hit and run accidents, students have stories to share and classmates can learn from experiences. Ask students to suggest suggestions for safer schools, safer communities, and safer trips. You will hear a range of ideas from the practical and polite to wild, crazy, and rude. Lively classroom discussions can lead to poignant, personal problem-solution essays.
An experienced teacher should be able to hear the fear, acknowledge the threats, and help students confront a real problem facing far too many English language learners around the world.

Do international students sometimes have an exaggerated sense of danger in American cities? Sometimes. Are schools immune to the violence, crime, and chaos of surrounding areas? Certainly not. Will ignoring fears and crimes make them go away? Never.

Let’s provide English language learners, whether adult students or college students, both the place and time to reflect on laws, crimes, and the search for justice.

I hope that the conversation lesson called “Crime and Punishment” inspires compelling conversations in classrooms. Please visit www.compellingconversations.com , look over the material, and see if it works in your ESL classroom.

PS. Every school that I have taught in - from inner city high schools and urban adult schools to world famous community colleges and private universities - has had students attacked, robbed, and even murdered during my time teaching there. For worse or for better, this experience has influenced my sensitivity to student fears and concerns about crime in the United States.

Raise the roof for adult English Language classrooms!

What do English language learners need to succeed at work, in college, and in life? That's a tough questions with few easy answers.

How many adult immigrants want to improve English language skills? How many adult immigrants need to improve their English? Do current adult education programs provide the language skills so students can enter and survive in community college classrooms? How can we improve the quality of English language classes in adult education programs?

OTAN opens new forum on the transition from adult education to community college.

The forum includes an outstanding collection of recent research studies looking at the numerous obstacles, program needs, and best teaching practices to help adult education – including ESL – student enter and succeed in mainstream college classes. Take a look!

Some of the clear conclusions include:

1. - ESL students can and sometimes do succeed despite many obstacles.
2. - A huge gap remains between students needs and current adult education programs
3. - Only a small percentage of adults who would benefit from English language courses attend free adult education courses in California
4. - ESL students face exceptional barriers and require additional resources
5. - adult education needs far more resources to meet its missions
6. - English classes need to teach broader, deeper language skills
7. - English teachers need far more support
8. - Current funding formulas fail to adequate fund English language programs
9. - adult schools should offer a wider range of courses at far more times
10. - adult education needs to provide more fulltime teaching positions
11. - funding shortages limit the ability of educators to meet student needs
12. - Students need to write and speak better to realize their goals
13. - English remains the passport to the American dream for immigrants

“California’s Commitment to Adult English Learners: Caught Between Funding and Need”, an excellent study written by Arturo Gonzalez for the Public Policy Institute of California (2007) also details these problems with considerable tact. Focusing on the outdated and inadequate funding structure, the report documents the conflict between large classes – needed for attendance – and quality language instruction. It also notes the tension between providing minimum educational services for California immigrants and the fiscal costs of exceeding their allotted caps for enrollment. The report warns that “Without a change in the funding formula, the conflict between funding and mission may result in a long-term decline in the quality of instruction and diminish the pace of immigrant integration.”

That’s very polite language for a tragic bottomline: our current adult ESL programs provide too little help to too few students for too short a time. The standards are too low, and the standardized tests only measure passive skills like listening and reading under the rubric of “life skills.” Far too many adult ESL programs currently fail to meet the student needs to master enough language to enter and succeed community college, earn enough money, or realize their American dreams. If current funding formulas don’t change, the huge gap between the official ambitions of adult education programs and the actual classroom realities will grow far worse.

Immigration, especially illegal immigration, remains a very hot and heated political issue – in California and across the United States. Yet helping immigrants, both documented and undocumented, learn English should bring everyone together. Immigrants want to join the national family and need to learn English. The current naturalization law mandates that immigrants “read, write, and speak English” before becoming citizens.

Let’s help adult immigrants take that huge step by expanding and deepening English language classes. English language learners win, English language teachers win, program administrators win, and California residents win when everybody shares a common language.

Let’s raise the roof on English language programs – in California and around the United States!